ICCM Improves Time to Recruit at Poole Hospital
London, UK, September 11th, 2009 – Poole Hospital NHS Foundation Trust has extended their partnership with ICCM Solutions, a globally recognised Service Management solutions provider, by utilising the ICCM software to manage their internal recruitment process. In doing so, improving the time to recruit and simplifying the process for all staffing stakeholders.
According to Mandy Sullivan, HR Services Development Manager at Poole Hospital, “After reviewing our recruitment processes at Poole Hospital, our challenge was to identify how to introduce changes to our practices that would ultimately enable us to manage the recruitment processes more effectively.” Mandy Sullivan continues: “It was a logical option for us to work with ICCM and extend our use of their software as they already supply our IT department with a Helpdesk/Service Desk tool that’s built upon a Business Process Management Platform. The main benefit to this type of software platform is that it can be rolled out to other aspects of the business, which is what we’ve done in this instance with the development of our new recruitment process.”
“ICCM is very impressed with the way in which the Poole Hospital team has embraced the benefits of our software. They are a great example of how our software can be used to improve processes across an entire organisation, and not just to improve IT practices. We look forward to working with Poole Hospital as they develop additional processes to streamline operations even further,” says James Gay, ICCM’s Sales Director.
“With this new process in place, we believe we will experience a significant reduction in the time to recruit, predominantly because we’re now able to remove the bottlenecks that would otherwise delay prompt hire of the best talent. In addition, we’re able to support every department within the Trust with their recruitment needs via a centralised hub that provides visibility to all internal stakeholders in the recruitment chain,” comments Mandy Sullivan.
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